Last Updated: February 12, 2013

This Privacy Policy explains how information about you is collected, used and disclosed by nivio Americas and our subsidiaries and affiliated companies (collectively, "nivio" or "we" or "us"). This Privacy Policy applies to information we collect when you access and use our websites, virtual desktop, cloud storage services and other online product and services (collectively, the "services"), or when you otherwise interact with us.

We may change the provisions of this Privacy Policy at any time and will indicate when changes have been made by revising the date at the top of this policy. Your use of the Services, or any portion thereof, following the posting of such changes shall constitute your consent to such changes. We encourage you to review the Privacy Policy whenever you access the Services to make sure that you understand our information collection, use and disclosure practices.

Safe Harbor

nivio americas (“nivio”) complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. nivio has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view nivio's certification, please visit http://www.export.gov/safeharbor/

DISPUTE RESOLUTION: BBB EU SAFE HARBOR is our independent recourse mechanism for Safe Harbor privacy complaints.

Privacy Complaints by European Union Citizens:

In compliance with the Safe Harbor Principles, nivio commits to resolve complaints about your privacy and our collection or use of your personal information. Citizens from the European Union or Switzerland with inquiries or complaints regarding this privacy policy should first contact nivio:

Tony Byrne
2825 El Camino Real
Palo Alto, 
CA 94306
Email : safeharbor@nivio.com

nivio americas has further committed to refer unresolved privacy complaints under the US-EU and EU-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by nivio, please visit the BBB EU SAFE HARBOR web site at www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.

Any questions or concerns regarding the use or disclosure of personal information can also be directed to the Chief Privacy Officer at the address given above. nivio will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this Policy.

Information you provide to us

We collect information about you in various ways when you use the Services, such as when you register with nivio, create or update your profile, upload and share files, purchase or rent software applications, request customer support or otherwise communicate with us. The types of information we may collect include your name, username, profile picture, email address, mailing address, telephone number, country and other contact or identifying information you choose to provide. We also store the files that you upload to and share through the Services and may in limited circumstances (such as troubleshooting) have access to information contained in these files.

Information we collect automatically from you

We collect information about you when you access or use our Services, including as follows:

• Usage information: We monitor user activity in connection with the Services and may collect information about the applications you run, the websites you visit and the sizes and names of the files you upload while using our Services.
• Log information: When you visit our websites, we collect log information, including your access times, browser type and language, Internet Protocol ("IP") address and the URL of the web page you visited before navigating to our sites.
• Information collected via cookies and other tracking technologies: We may collect data using cookies, web beacons and other tracking technologies to, among other things, help improve our Services and your experience, retain login information, see which areas and features of our Services are popular, count visits. Most web browsers are set to accept cookies by default, but you can usually change your browser settings to remove or reject cookies. In addition to browser cookies, Adobe Systems Inc. may also set a "flash cookie" on your computer or mobile device when you view videos on our Services. To manage and disable "flash cookies," visit Adobe Flash Player privacy and security.

Information we collect from other sources

We may also obtain information from third parties and combine that with information we collect through our Services.

Use of information

We use information collected through our Services for purposes described in this Privacy Policy or otherwise disclosed to you on or in connection with our Services. For example, we may use your information to:

• Operate and improve our Services;
• Enable you to access and use our Services, including sharing files, images or other materials and sending emails on your behalf;
• Send you technical notices, updates, security alerts and support and administrative messages;
• Respond to your comments, questions and requests and provide customer service;
• Communicate with you about products, services, offers, promotions, rewards and events and provide other news and information about nivio and our select partners;
• Monitor and analyze trends, usage and activities in connection with our Services;
• Personalize and improve the Services and provide advertisements, content, or features that match user profiles or interests;
• Process and deliver contest entries and rewards; and
• Link or combine with other information we get from third parties to help understand your needs and provide you with better service.

By using the Services, you consent to the processing and transfer of your information as described in this Privacy Policy and you acknowledge that we may store and process personal information in the United States and other countries.

Sharing of information

We do not share personal information about you with third parties other than as described in this Privacy Policy or in connection with the Services. For example, we may share personal information:

• With your consent, including when you choose to share files, documents, images or other materials with others;
• With third party vendors, consultants and other service providers who need access to your information to carry out their work for us;
• With select partners with whom you already have a relationship and who direct you to register for a nivio account in order to use their products or services;
• If we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request; to enforce our agreements, policies and Terms of Use; to protect the security or integrity of our Services; or to protect nivio, our users or the public from harm or illegal activities; and
• In connection with, or during the negotiation of, any merger, sale of company stock or assets, financing, acquisition, divestiture, or dissolution of all or a portion of our business.

We may also share aggregated or anonymized information that does not directly identify you.

Social sharing features

Our Services may offer social sharing features or other integrated tools, which let you share actions you take on the Services with other media, and vice versa. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the third party that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the third parties that provide these features.

Third party advertising and analytics

We may allow third parties to serve advertisements in connection with our Services and to provide analytics services. These third parties may use cookies, web beacons and other technologies to collect information, such as your IP addresses, device identifiers, the browsers you use to visit our Services, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by nivio and other companies to analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests and better understand your usage. For Google’s advertising network, you may adjust your advertising preferences by visiting the Ads Preferences Manager. This Privacy Policy does not apply to, and we are not responsible for, third party cookies, web beacons, or other tracking technologies, and we encourage you to check the privacy policies of these third parties to learn more about their privacy practices. For more information about targeted advertising specifically, or to opt out of having your information used for this purpose, please visit http://www.networkadvertising.org/managing/opt_out.asp or http://www.aboutads.info/choices

Security

nivio takes reasonable measures to help protect information about you in an effort to prevent loss, misuse and unauthorized access, disclosure, alteration and destruction.

Your information choices

Account information

You may update, correct or delete your account information at any time by logging into your account or by emailing helpme@nivio.com. You may also email helpme@nivio.com if you wish to deactivate your account, but note that we may retain information about you as required by law or for legitimate business purposes.

File sharing preferences

If you use the Services to upload files, they will remain private unless you change your sharing preferences and choose to share your files with designated contacts or the general public. You may change your file sharing preferences at any time by logging into your account.

Promotional communications

You may opt out of receiving promotional emails from nivio by following the instructions in those emails or by emailing helpme@nivio.com. If you opt out, we may still send you transactional or relationship messages, such as emails about your account or our ongoing business relations.

Emailing via nivio

As part of the Services, users may send files or a notice of a shared file to one or more recipients' email addresses. These email addresses will be stored in the contacts list that the user creates and will be used only for the purpose of sending email communications initiated by the user. If you have been added to a registered user's contacts list and no longer wish to have your information used, you may contact us at helpme@nivio.com.

Your California privacy rights

California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. However, under the law, a business is not required to provide this information if it permits California residents to opt in to, or opt out of, this type of sharing. nivio qualifies for this alternative option. To opt out of having your information shared with our partners for direct marketing purposes, please write to helpme@nivio.com.

Contact us

If you have any questions about this Privacy Policy, please contact us at helpme@nivio.com.